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Call Center & Technical Assistance

Our telephone support team is always at your service, ready to provide any information regarding our offered services - available Monday to Friday, from 09:00 to 21:00 (Greece local time), excluding weekends and public holidays.

a) Athens Call Center: (+30) 210.440.2730 (nationwide local charge applies).
b) Alternative Line: (+30) 212.213.2730
c) Via Telegram (Call or Chat - available 24/7, 365 days a year): https://t.me/dostele

In urgent situations or service disruptions, a dedicated 24/7 emergency line is available exclusively for our active subscribers - operating 365 days a year.

We also offer 24/7 phone support for non-subscribers (visitors, users, or IT-related companies), strictly for the following emergency cases:

  1. Stability issues on web hosting servers (Linux-based Dedicated Hosting Environments).
  2. Stability issues on radio/TV streaming servers (Streaming Dedicated Server – Shoutcast, Icecast, Wowza, etc.), on both Linux and Windows.
  3. Critical disruptions on high-traffic websites, including technical incidents related to radio/TV streaming infrastructure at any level.
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→ Don’t hesitate to contact us — whatever your question may be.

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